GENERAL CONDITIONS OF
SALES
1. GENERAL INFORMATION
The ownership of this website https://sunnyvalenciatours.es, (hereinafter Website) is held by: María Isabel Carrasco Molina, with NIF: 48591519V.
Isabel Carrasco Molina, with NIF: 48591519V, and whose contact details are:
Address: C / Tramuntana, 6. Godella, Valencia
Contact telephone: +34687883734
Contact email: sunnytoursvl@gmail.com
This document (as well as other documents mentioned herein) regulates the conditions governing the use of this Web Site () and the purchase or acquisition of products and/or services.
the use of this Web Site (https://sunnyvalenciatours.es) and the purchase or acquisition of products and/or services from it (hereinafter, Conditions).
services in the same (hereinafter, Conditions).
For the purposes of these Terms and Conditions, it is understood that the activity that Sunny Valencia Tours develops through
the Web Site includes:
Reservation for tours in Valencia.
In addition to reading these Terms and Conditions, before accessing, browsing and/or using this web site, the User
has to have read the Legal Notice and the General Conditions of Use, including the cookies policy, and the privacy and data protection
privacy and data protection policy of Sunny Valencia Tours. By using this Web Site or by
making and/or requesting the purchase of a product and/or service through the same the User consents to be bound by these Terms and Conditions and by the
be bound by these Terms and Conditions and all of the above, so if you do not agree with all of the above, you should not use this Website.
agree with all of the above, you should not use this Web Site.
We also inform you that these Conditions may be modified. The User is responsible for
consulting them every time he/she accesses, navigates and/or uses the Web Site, since those that are in force at the time the purchase of products and/or services is
in force at the time the purchase of products and/or services is requested.
For any questions that the User may have regarding the Conditions, he/she may contact
contact the owner using the contact details provided above or, where appropriate, using the contact form.
contact form.
2. THE USER
The access, navigation and use of the Web Site, confers the condition of user (hereinafter referred to,
indistinctly, individually as User or jointly as Users), for which you accept,
the navigation through the Web Site, all the Conditions established here, as well as its subsequent modifications, without prejudice to the
subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory
compliance as the case may be.
The User assumes responsibility for the correct use of the Website. This responsibility shall extend
a:
- Use this Web Site only to make inquiries and legally valid purchases or acquisitions.
purchases or acquisitions. - Do not make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it may be cancelled and the relevant authorities will be informed.
- Provide truthful and lawful contact details, e.g. e-mail address, postal address and/or other data (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this
Website.
The User will be able to formalize, at his choice, with Sunny Valencia Tours the contract of sale of the desired products and/or services in any of the languages in which these
products and/or services desired in any of the languages in which the present Conditions are available on this Web Site.
available on this Web Site.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users may make purchases on the Web Site by the means and in the manner
established. They must follow the online purchase and/or acquisition procedure of
https://sunnyvalenciatours.es, during which several products and/or services can be selected and added to the cart, basket or final
added to the cart, basket or final shopping space and, finally, click on: \“Reserve”.
Likewise, the User must fill in and/or check the information requested at each step,
although, during the purchase process, before making the payment, the data of the purchase can be modified.
purchase.
Subsequently, the User will receive an email confirming that Sunny Valencia Tours has received your order or request for purchase and / or service
your order or request for purchase and / or provision of the service, ie, order confirmation. And, where appropriate
If applicable, you will also be informed by email when your purchase is being shipped. On
where appropriate, this information may also be made available to the User through his or her personal space on the Website.
personal space of connection to the Website.
Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email and, if applicable, via
electronic invoice that will be sent to the User via e-mail and, if applicable, via his/her personal space connected to the
his or her personal space connected to the Website. Likewise, the User may, if he/she so wishes, obtain a paper copy of his/her invoice by
copy of the invoice on paper, requesting it to Sunny Valencia Tours using the contact spaces of the Web Site or through the
Website or through the contact details provided above.
The User acknowledges that he/she is aware, at the time of purchase, of certain specific terms and conditions of
product and/or service in question and which are shown together with the presentation or, if applicable, with the
if applicable, an image of it on your page of the Web Site, indicating, by way of example, but not exhaustive, and on a case-by-case basis: name, price, components, weight, quantity, color, product details, or
and on a case-by-case basis: name, price, components, weight, quantity, color, details of the products, or
characteristics, the manner in which they will be carried out and/or the cost of the services; and acknowledges that the placing of the order for
the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale
particular conditions of sale applicable to each case.
Communications, purchase orders and payments involved in transactions carried out at
the Web Site may be archived and retained in Sunny Valencia Tours’ computerized records.
in order to constitute a means of proof of the transactions, in any case, respecting the conditions
reasonable safety precautions and the applicable laws and regulations in this regard, and
particularly in light of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the Organic Law 3/2018, of December 5, 2018, of December 5
personal data and on the free movement of such data (GDPR) and the Organic Law 3/2018, of December 5, 2018, on the
Protection of Personal Data and guarantee of digital rights, and to the rights that attend to the
Users in accordance with the privacy policy of this Website.
4. AVAILABILITY
All purchase orders received by Sunny Valencia Tours through the Website are subject to the availability of the products and/or that no circumstance or force majeure (clause nine).
availability of the products and / or that no circumstance or force majeure (clause nine of these Conditions) affect the
of these Conditions) affect the supply of the same and / or the provision of services. In the event of
difficulties arise in the supply of products or there are no products in stock, Sunny Valencia Tours undertakes to contact
Valencia Tours undertakes to contact the User and reimburse any amount that may have been paid as a fee.
been paid as an amount. This will also be applicable in cases where the provision of a service becomes
of a service becomes unfeasible.
5. PRICES AND PAYMENT
The prices displayed on the Website are the final prices, in Euros (€) and include taxes, unless otherwise indicated and applied by legal
legal requirement, especially with regard to VAT, a different matter is indicated and applied.
However, unless otherwise indicated, the prices of the items offered exclude shipping costs, which will be added to the total amount due to the customer.
exclude the shipping costs, which may be incurred, which will be added to the total amount due at the time of the
the moment of managing the shipping procedure by the User, and where he/she will consult the available shipping methods and
available shipping methods and costs and freely choose the one that suits him/her best.
Under no circumstances will the Website automatically add additional costs to the price of a product or service, but only those that the User has voluntarily and freely selected and chosen.
automatically, but only those that the User has selected and chosen voluntarily and freely.
Prices may change at any time, but any changes will not affect orders or purchases for which the User has already received an order confirmation.
purchases for which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, PayPal, and Bank Transfer.
Sunny Valencia Tours uses all means to ensure the confidentiality and security of the payment data transmitted by the
payment data transmitted by the User during transactions through the Website. As such, the
Website uses a secure payment system SSL (Secure Socket Layer).
The credit cards will be subject to verifications and authorizations by the issuing bank.
If such entity does not authorize the payment, Sunny Valencia Tours will not be responsible for any delay or non-delivery and will not be able to
for any delay or non-delivery and will not be able to formalize any contract with the User.
Once Sunny Valencia Tours receives the purchase order from the User through the Website,
a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction.
to complete the transaction. The charge to the card will be made at the time the User is sent the confirmation of shipment and/or confirmation of the service to be provided.
confirmation of shipment and/or confirmation of the service being provided in the manner and, if applicable, place
established.
If the payment method is PayPal, the charge will be made at the time that Sunny Valencia Tours sends a confirmation of the purchase order or purchase of products and / or services to the User.
confirmation of the purchase order or purchase of products and / or services to the User.
In any case, by clicking on “Reserve” the User confirms that the payment method used is his/her own.
Purchase orders or purchases in which the User selects bank transfer as payment method will be reserved for 5 calendar days from the order confirmation in order to be able to leave the order.
will be reserved for 5 calendar days from the confirmation of the order in order to allow sufficient time for the bank transfer to be
enough time for the bank transfer to be taken into account by the payment system used by Sunny Valencia Tours for the Website.
used by Sunny Valencia Tours for the Website. When the system receives the transfer, the order
will be prepared and processed for shipment.
Using this method of payment, the User must ensure that he/she correctly enters the exact amount of the purchase order, as well as the account number and reference number.
the exact amount of the purchase order, as well as the account number and the reference of the transfer. In case of
error, Sunny Valencia Tours will not be able to validate the order, which will be cancelled.
6. DELIVERY
In those cases in which it is necessary to physically deliver the contracted goods, deliveries will be made in the following territory
within the following territory: Spain (Peninsula and Balearic Islands)
Except in those cases in which there are unforeseen or extraordinary circumstances or, as the case may be,
arising from the customization of the products, the purchase order consisting of the products listed on each
products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method
the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days as from the date of the
from the date of the order confirmation.
If for any reason, for which it is responsible, Sunny Valencia Tours cannot meet the delivery date, Sunny Valencia Tours will contact the User to inform him/her of this circumstance and the User may choose to proceed with the delivery.
delivery date, it will contact the User to inform him/her of this circumstance and he/she may choose to go ahead with the purchase by setting a new
with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.
of the price paid. In any case, home deliveries are made on working days.
If it is impossible to deliver the order due to the User’s absence, the order may be returned to the warehouse.
returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to have it redelivered.
and how to have it redelivered.
If the User is not going to be at the place of delivery in the agreed time slot, he/she should contact Sunny Valencia Tours to arrange another day for delivery.
with Sunny Valencia Tours to arrange delivery on another day.
In the event that 30 days have elapsed since your order is available for delivery, and has not been delivered for reasons not attributable to Sunny Valencia Tours.
Sunny Valencia Tours, Sunny Valencia Tours will understand that the user wishes to cancel the contract and it will be
wishes to withdraw from the contract and the contract will be considered terminated. As a consequence of the termination of the
contract, all payments received from the User will be refunded, with the exception of the additional expenses resulting from the User’s
resulting from the User’s own choice of a mode of delivery other than the least expensive mode of ordinary delivery offered by the
ordinary delivery method offered by the Website, without any undue delay and, in any case, within 14 calendar days of the
within a maximum period of 14 calendar days from the date on which the contract is deemed to be terminated.
However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be charged to the User.
additional cost that may be passed on to the User.
For the purposes of these Conditions, delivery shall be deemed to have taken place or the order to have been delivered at the time the User or a third party indicated by the User acquires the goods.
delivered at the moment in which the User or a third party indicated by the User acquires the material possession of the products.
material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.
agreed delivery address.
The risks that may arise from the products shall be borne by the User from the time of delivery.
delivery. The user acquires ownership of the products when Sunny Valencia Tours receives full payment of all amounts due in connection
full payment of all amounts due in connection with the purchase or purchase made, including shipping costs, or at the time of
shipping costs, or at the time of delivery, if this takes place at a later time to the full receipt of the amount paid by Sunny Valencia Tours.
full receipt of the amount payable by Sunny Valencia Tours.
In accordance with the provisions of Law 37/1992, of December 28, 1992, on Value Added Tax (VAT), purchase orders for their delivery and/or rendering shall be deemed to be located in the country of origin.
(VAT), purchase orders for delivery and/or service shall be deemed to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory, except for the Canary Islands.
territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla,
Ceuta and Melilla. The applicable VAT rate shall be the one legally in force at any given time depending on the specific
specific item in question.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in the event that he/she detects that an error has been made when entering the necessary data to process his/her purchase request on the
entering data necessary to process your purchase request on the Website, you can modify them by contacting Sunny Valencia Tours through the
Sunny Valencia Tours through the contact spaces provided on the Web Site, and, if necessary, through the
on the Web Site, and, where appropriate, through those enabled to contact the customer service, and / or using the contact details of Sunny Valencia Tours
customer service, and / or using the contact details provided in the first clause (General Information).
The User may also correct this information through his or her personal space on the Website.
of connection to the Website.
In any case, the User, before clicking on “Reserve”, has access to the space, cart, or cart
where their purchase requests are recorded and can make modifications.
Likewise, the User is referred to consult the Legal Notice and General Conditions of Use and, specifically, the Privacy Policy for more information on how to exercise his or her right to exercise his or her right to privacy.
specifically, the Privacy Policy to obtain more information on how to exercise their right of rectification as established
rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council,
of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of personal data.
personal data and on the free movement of such data (GDPR) and in the Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data (LOPD).
December, on the Protection of Personal Data and guarantee of digital rights.
8. RETURNS
In the cases in which the User acquires products on or through the Website of the owner, he/she is entitled to a series of rights, as listed and described below
rights, as listed and described below:
Right of Withdrawal
The User, as a consumer and user, makes a purchase on the Website and, therefore, has the right to cancel the purchase within 14 calendar days without justification.
right to withdraw from such purchase within 14 calendar days without justification.
This withdrawal period will expire 14 calendar days after the day on which the User or an authorized third party
by it, other than the carrier, acquired material possession of the goods purchased on the Web Site.
Sunny Valencia Tours or in the event that the goods that make up your order are delivered separately,
14 calendar days from the day the User or a third party authorized by it, other than the carrier,
acquired the material possession of the last of those goods that made up the same purchase order, or in the case of a contract for the
in the case of a service contract, 14 calendar days from the day of the conclusion of the contract.
contract.
To exercise this right of withdrawal, the User must notify its decision to Sunny Valencia Tours.
You may do so, where appropriate, through the contact spaces provided on the Website.
The User, regardless of the means he chooses to communicate his decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract.
clearly and unequivocally that it is the User’s intention to withdraw from the purchase contract. In any case, the User may
use the model cancellation form that Sunny Valencia Tours makes available as an annexed part of these Conditions.
part attached to these Conditions, however, its use is not mandatory.
In order to comply with the withdrawal period, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the expiry of the withdrawal period.
decision to withdraw is sent before the expiry of the withdrawal period.
In case of withdrawal, Sunny Valencia Tours will reimburse the User all payments received, including
shipping costs (with the exception of the additional costs chosen by the User for a different shipping method than the least expensive method offered on the
different from the least expensive shipping method offered on the Website) without any undue delay and,
in any case, no later than 14 calendar days from the date on which Sunny Valencia Tours is informed of the decision to withdraw from the
informed of the decision to withdraw by the User.
Sunny Valencia Tours will reimburse the User using the same payment method used by the User to make the initial purchase transaction.
initial purchase transaction. This refund will not generate any additional cost to the User. No
However, Sunny Valencia Tours may withhold such refund until it has received the products or items of the purchase, or until the User
articles of the purchase, or until the User provides proof of the return of the same, depending on which condition is met first.
which condition is met first.
The User can return or send the products to Sunny Valencia Tours at:
And shall do so without undue delay and in any event not later than 14 calendar days from the date on which Sunny Valencia Tours was informed of the decision to withdraw.
calendar days from the date on which Sunny Valencia Tours was informed of the decision of withdrawal.
The User acknowledges knowing that he/she shall bear the direct cost of return (transport, delivery) of the goods, should any be incurred.
goods, should any be incurred. In addition, he/she shall be liable for the diminished value of the products
resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
functioning of the goods.
The User acknowledges that there are exceptions to the right of withdrawal, as stated in Article 103 of
article 103 of the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the
text of the General Law for the Defense of Consumers and Users and other complementary laws.
complementary laws. By way of example, and not exhaustive, this would be the case of: personalized products;
products that may deteriorate or expire quickly; music or video CDs/DVDs without their packaging,
as sealed at the factory; products that for hygiene or health reasons are sealed and have been unsealed after being unsealed.
have been unsealed after delivery; supply of digital content without physical support.
In this same sense is governed by the provision of a service that the user could hire in this Web Site.
This same Law establishes that Users will not be entitled to the right of withdrawal when the service has been completely
service provision has been fully executed, or when it has begun, with the express consent of the
express consent of the consumer and user and with the recognition by him/her that he/she is
aware that, once the contract has been fully executed by Sunny Valencia Tours,
will have lost his right of withdrawal.
In any case, no reimbursement will be made if the product has been used beyond the mere opening of the product, of products that are not in the same condition in which they were delivered or have been used in the same condition in which they were delivered.
the same, of products that are not in the same condition in which they were delivered or that have suffered any damage after delivery.
suffered any damage after delivery.
Likewise, the products must be returned using or including all their original packaging, the instructions and other
instructions and other documents that may accompany them, as well as a copy of the purchase invoice.
invoice.
In the following link you can download the model withdrawal form:
Return of defective products or shipment error
These are all those cases in which the User considers that, at the time of delivery, the product does not conform to what was stipulated in the contract or purchase order, and that, therefore, the User must
product does not conform to what was stipulated in the contract or purchase order, and that, therefore, should contact Sunny Valencia Tours immediately
contact Sunny Valencia Tours immediately and let him know the existing disagreement (defect / error) by the
(defect/error) by the same means or using the contact details provided in the previous section (Right of Withdrawal).
above (Right of Withdrawal).
The User will then be informed on how to proceed with the return of the products, and the products, once returned, will be examined and the User will be
will be examined and the User will be informed, within a reasonable period of time, if the reimbursement or, if applicable, replacement of the product is
refund or, as the case may be, the replacement of the same.
The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an e-mail confirming that the refund or replacement has been made.
14 days following the date on which we send you an e-mail confirming that the refund or replacement of the non-conforming
refund or replacement of the non-conforming item.
The amount paid for those products that are returned because of a defect, when it really exists, will be refunded in full, including delivery costs and the
defects, will be reimbursed in full, including delivery charges and costs incurred by the User to return the products.
incurred by the User to make the return. The reimbursement will be made by the same
means of payment that the User used to pay for the purchase.
In any case, the rights recognized in the legislation in force at any time for the User, as a consumer and user, will be always
for the User, as a consumer and user.
Warranties
The User, as a consumer and user, enjoys guarantees on the products that he/she may acquire through this Web Site, in the terms legally established for each type of product.
through this Web Site, in the terms legally established for each type of product,
Sunny Valencia Tours will be liable for the lack of conformity of the same that is manifested within three years from the
Sunny Valencia Tours, therefore, by the lack of conformity of the same that is manifested within a period of three years from delivery of the product.
In this sense, it is understood that the products are in conformity with the contract as long as they: conform to the description made by Sunny Valencia Tours and possess the qualities presented therein
description made by Sunny Valencia Tours and possess the qualities presented in the same; are suitable for the
suitable for the uses to which the products of the same type are ordinarily destined; and they present the usual quality and performance of a product of the same type.
quality and performance usual for a product of the same type and which are fundamentally to be expected of the same.
the same type. When this is not the case with respect to the products delivered to the User, the User shall proceed as indicated in the section “Return of Products”.
and as indicated in the section Return of defective products or error in shipment. Notwithstanding the foregoing,
some of the products that are marketed on the Web Site, could present characteristics that are not
homogeneous characteristics as long as these derive from the type of material from which they have been manufactured, and which will therefore form part of the individual appearance of the product.
are part of the individual appearance of the product, and are not a defect.
On the other hand, it could be the case that the User acquires on the Website a product of a brand or manufactured by a third party.
brand or manufactured by a third party. In this case, and considering the User that it is a defective product, he/she can also contact the brand or manufacturer.
the User also has the possibility of contacting the brand or manufacturer responsible for the product in order to find out how to
responsible for the product to find out how to exercise his legal warranty rights directly against the same during the three years following the
the same during the three years following the delivery of such products. To do so, the User must
have retained all information regarding the warranty of the products.
9. DISCLAIMER OF LIABILITY
Unless otherwise provided by law, Sunny Valencia Tours accepts no liability for the following losses, regardless of their origin
for the following losses, regardless of their origin:
- any losses that were not attributable to any breach on its part;
- business losses (including loss of profits, revenue, contracts, anticipated savings, loss of data, loss of goodwill, or unnecessary expenses); or
data, loss of goodwill or unnecessary expenses incurred); or any other indirect loss which was not reasonably foreseeable by
any other indirect loss which was not reasonably foreseeable by both parties to the contract. - The time at which the contract for the purchase and sale of the products was formalized between both parties.
Likewise, Sunny Valencia Tours also limits its liability in the following cases:
- Sunny Valencia Tours applies all the measures concerning to provide a faithful visualization of the product on the Web Site.
of the product on the Web Site, however it is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen
inaccuracies that may exist due to lack of screen resolution, or problems of the browser being used or other such
browser being used or others of this nature. - Sunny Valencia Tours will act with the utmost diligence in order to make available to the company in charge of the transport of the product
company in charge of the transport of the product object of the purchase order. However, Sunny Valencia Tours will not be
however, Sunny Valencia Tours is not responsible for damages resulting from a malfunctioning of the transport
strikes, road delays and, in general, any other causes typical of the sector, resulting in delays.
sector, resulting in delays, losses or theft of the product. - Technical failures that for fortuitous or other reasons, prevent normal operation of the service through the Internet.
service through the Internet. Lack of availability of the Web Site due to maintenance or other reasons, preventing the
others, which prevents the availability of the service. Sunny Valencia Tours puts all the means at its disposal in order to carry out the
to carry out the process of purchase, payment and shipment/delivery of products, however, Sunny Valencia Tours is not responsible for
is exempt from liability for causes that are not attributable to it, fortuitous event or force majeure.
Translated with DeepL.com (free version) - Sunny Valencia Tours will not be responsible for the misuse and / or wear of the products that have been used by the User.
used by the User. At the same time, Sunny Valencia Tours will not be responsible for a wrong return
responsible for an erroneous return made by the User. It is the responsibility of the User to
to return the correct product. - In general, Sunny Valencia Tours will not be responsible for any failure or delay in the fulfillment of any of the
any of the obligations assumed, when the same is due to events beyond its reasonable control, i.e., due to force majeure
beyond its reasonable control, i.e. due to force majeure, and this may include, but is not limited to, the following
may include, but is not limited to:- Strikes, lockouts or other industrial action.
- Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or undeclared) or
threat or preparation for war. - Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
natural disaster. - Inability to use trains, boats, planes, motorized transport or other means of transport, public or private.
public or private means of transportation. - Inability to use public or private telecommunications systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Sunny Valencia Tours will have an extension in the deadline to fulfill them for a period of
and Sunny Valencia Tours will have an extension of time to fulfill them for a period equal to the duration of the force majeure cause.
of time equal to the duration of the cause of force majeure. Sunny Valencia Tours will use all reasonable
reasonable means to find a solution that allows you to fulfill your obligations despite the cause of force majeure.
force majeure.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Web Site, the User agrees that most of the communications with Sunny Valencia Tours will be electronic (e-mail or notices posted on the Web Site).
Valencia Tours are electronic (e-mail or notices posted on the Website).
For contractual purposes, the User consents to the use of this electronic means of communication and acknowledges
that all contracts, notifications, information and other communications that Sunny Valencia Tours sends electronically comply with the
electronically comply with the legal requirements of being in writing. This condition does not affect the
rights recognized by law to the User.
The User may send notifications and / or communicate with Sunny Valencia Tours through the contact details provided in these Terms and
contact details provided in these Conditions and, where appropriate, through the contact areas of the Website.
Website.
Likewise, unless otherwise stipulated, Sunny Valencia Tours may contact and/or notify the User by e-mail or at the postal address provided.
User by e-mail or at the postal address provided.
11. WAIVER
No waiver by Sunny Valencia Tours of any specific legal right or action or the failure of Sunny Valencia Tours to require the
Sunny Valencia Tours’s failure to require strict performance by the User of any of its obligations shall not
obligations shall not constitute a waiver of any other rights or remedies arising from a contract or the Conditions, nor shall it
Conditions, nor exonerate the User from the fulfillment of its obligations.
No waiver by Sunny Valencia Tours of any specific legal right or action or the failure of Sunny Valencia Tours to require the
Sunny Valencia Tours’s failure to require strict performance by the User of any of its obligations shall not
obligations shall not constitute a waiver of any other rights or remedies arising from a contract or the Conditions, nor shall it
Conditions, nor exonerate the User from the fulfillment of its obligations.
12. NULLITY
If any of the present Conditions were to be declared null and void by a final decision issued by a competent authority, the remaining
by a competent authority, the rest of the clauses shall remain in force, without being affected by such nullity.
affected by such declaration of nullity.
13. COMPLETE AGREEMENT
These Terms and Conditions and any other document expressly referred to in these Terms and Conditions constitute the entire agreement between the User and Sunny Valencia Tours in relation to the subject matter of these Terms and Conditions.
the entire agreement existing between the User and Sunny Valencia Tours in relation to the object of sale and
and replace any other pact, agreement or previous promise agreed verbally or in writing by the same parties.
in writing by the same parties.
The User and Sunny Valencia Tours acknowledge that they have consented to the conclusion of a contract without having
relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.
expressly mentioned in these Conditions.
14. DATA PROTECTION
The information or personal data that the User provides to Sunny Valencia Tours in the course of a transaction on the Website, will be treated in accordance with the
a transaction on the Web Site, will be treated in accordance with the provisions of the Privacy Policy or data protection
data protection (contained, where appropriate, in the Legal Notice and General Conditions of Use). At
accessing, browsing and/or using the Web Site, the User consents to the processing of such information and data and
declares that all the information or data provided are truthful.
15. APPLICABLE LAW AND JURISDICTION
Access to, browsing and/or use of this Web Site and contracts for the purchase of products through it shall be governed by Spanish law.
shall be governed by Spanish law.
Any controversy, problem or disagreement arising out of or related to the access, browsing and/or use of the Web Site, or to the
use of the Web Site, or with the interpretation and execution of these Conditions, or with the sales contracts between Sunny Valencia Tours and the User, will be
between Sunny Valencia Tours and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and
Spanish courts.
16. COMPLAINTS AND CLAIMS
The User can send to Sunny Valencia Tours their complaints, claims or any other comment they may wish to make
through the contact details provided at the beginning of these Terms and Conditions (General Information).
(General Information).
In addition, Sunny Valencia Tours has official complaint forms available to consumers and users, which they can request at any time.
consumers and users, and that they can request Sunny Valencia Tours at any time,
using the contact details provided at the beginning of these Conditions (General Information).
Also, if from the conclusion of this purchase contract between Sunny Valencia Tours and the User, a dispute arises
a dispute arises, the User as a consumer may request an out-of-court settlement of disputes, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the
disputes, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council, of 21
May 2013 on online dispute resolution in consumer matters and amending Regulation (EC) No.
Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the
following website: https://ec.europa.eu/consumers/odr/.
This General Terms and Conditions of Sale document has been created using the template generator of
general terms and conditions of sale online on 10/04/2024
